Privacy Policy
Last updated: January 29, 2026
This Privacy Policy explains how Crystal Network ("we", "us") collects, uses, and protects personal information when you use our website.
Information we collect
- Information you provide: when you submit a request (e.g., a quote request), we may collect your name, company, email, phone number, and shipment details.
- Usage data: we may collect basic information about how the site is used (pages viewed, approximate location, device/browser information).
How we use information
- To respond to inquiries and provide requested services.
- To operate, maintain, and improve the website.
- To measure performance and understand which content is helpful.
Analytics and tracking
We may use analytics tools (for example, Google Analytics or similar services) to understand website traffic and usage. These tools may use cookies or similar technologies. We aim to configure analytics to collect data in an aggregated form where possible.
Cookies
Cookies are small text files stored on your device. You can control cookies through your browser settings, and you may be able to opt out of certain analytics cookies. For more details, see our Cookie Policy.
Sharing of information
We do not sell personal information. We may share information with service providers who help us operate the website (for example, hosting and analytics providers), under appropriate safeguards.
Data retention
We keep personal information only as long as needed for the purposes described above, unless a longer retention period is required by law or necessary for legitimate business purposes.
Your choices
- You can choose not to submit personal information through forms.
- You can manage cookies via your browser settings.
- You may request access, correction, or deletion of your information where applicable.
Contact
For privacy-related requests, please contact us via the Contact page.
This page is provided for general information and may be updated as our services and compliance needs evolve.